How to purchase?

Making a purchase in our ePhilately electronic store is very simple. The products are sorted by basic categories, year of issue and topics, which makes it easier to navigate through the contents of ePhilately. With the help of the search engine in the upper right corner of the website, you can search by product name.

You can make purchases in the ePhilately electronic store exclusively as a registered user.


At the top of the ePhilately page, click on "My Account". If you have registered before, enter your username and password and click the "Log in" button. In case of the first login, when you want to register, you need to enter your e-mail address and password and then click the "Register" button. If you entered the data correctly, you will receive a confirmation of registration to the e-mail address you provided. With the help of your e-mail address and password, you can access your user account at any time, check the status of your order, review previous orders, change your billing and delivery information, change your password, etc.

After selecting the product and adding it to the cart, complete the purchase by clicking "Continue to checkout" and enter the required billing information: first and last name, country, street and house number, city, zip code, telephone number and e-mail address.


You purchase by clicking the "Add to cart" button. In your cart, you can add and remove products you want to purchase. You have the option of choosing the quantity, whether you want the stamps to be sealed (with a commemorative seal) and entering a note. A logical sequence of steps guides you further through the purchase process. Once you've filled your cart, you click the "View Cart" button, check the contents of your cart, and then click the "Proceed to Checkout" button.

Purchasers from Serbia who choose delivery to the address as the delivery method can pay with payment cards or through an account. If they choose personal collection, they can pay with payment cards, through an account or by cash payment when collecting the goods at the "Philately" store.

Purchasers from abroad can choose to pay by payment cards or through an account, and delivery method is to the address.

To be able to continue with your purchase, be sure to check the box that you have read and accept the General Terms and Conditions. The purchase is completed by clicking the "Order" button. After that, you will receive information that your order has been received. It contains the number and date of the order, the total amount and the selected payment method with details. A confirmation of the completed order will automatically be sent to your e-mail address. If you do not receive this e-mail, contact us at: so that we can find and confirm your order.

Withdrawal from purchase

Statement on withdrawal from a contract